PalmPay Client
Customer enrollment, consent, merchant wallets, VA top-up, palm payment, receipts and loyalty.
PALMPAY ECOSYSTEM ACCESS
Access the right PalmPay experience.
A unified entry layer for customers, store teams, enterprise administrators, banks, partners and implementation teams.
01
Customer and store apps
Mobile access for daily use.
PalmPay Merchant
Store payments, shifts, device health, permitted refund actions, loyalty and exception follow-up.
Release governance
Store badges become active only after publication, security review, privacy notices and support readiness.
02
Web-based portals
Governed access for enterprises and operations.
Merchant Portal
Chains, stores, users, devices, transactions, VA, reconciliation, loyalty, reports and integrations.
Admin Portal
Tenants, banks, merchants, system policies, approvals, audit, security, incidents and platform operations.
Access security
GoPaperless SSO/OIDC, MFA or passkey, tenant isolation, step-up authentication and session audit.
03
Onboarding pathways
A clear route for each prospective participant.
Merchant chain
Register business, verify authority, select scope, assess systems, configure tenant, integrate, UAT and go live.
Bank and Open Banking partner
Define VA ownership, event contract, authentication, reconciliation, exceptions, support and rollout.
Technology or channel partner
Qualify device, SDK, POS/ECR, CRM/ERP, deployment and support responsibilities.
04
Device activation
Turn purchased terminals into governed endpoints.
Claim and assign
Verify serial and ownership, assign merchant/store/POS and select HOST or Direct Backend mode.
Provision and test
Issue certificate, apply configuration, test connectivity, palm flow, dynamic UI, callback and heartbeat.
Operate and retire
Monitor health, stage OTA, suspend, transfer, secure wipe, revoke certificate and preserve audit evidence.
Route each user to the correct surface and trust level
Customer identity
PalmPay Client is the self-service channel for customer profile, consent, merchant wallets, VA funding instructions, payment history, loyalty and credential recovery. The customer application must not expose merchant administration or raw biometric operations.
Store identity
PalmPay Merchant is store-scoped. Cashiers, supervisors and managers see only their permitted locations, shifts, terminals and transaction actions. Refund, override and device operations can require step-up authentication and supervisor approval.
Enterprise identity
Merchant Portal access is invitation-based and tenant-scoped. Enterprise Owner, Business Administrator, Finance, Loyalty and Integration roles receive distinct permissions. Admin Portal is reserved for authorized platform operators and high-assurance operational roles.
Partner identity
Bank, POS, device, SDK and deployment partners receive sandbox or partner access only after scope, organization, named users, contracts and support responsibilities are verified. Production credentials are issued through a controlled channel, never through the public website.
I am a customerPalmPay Client
I work at a storePalmPay Merchant
I manage a chainMerchant Portal
I operate the platformAdmin Portal
I represent a bankPartner onboarding
I deploy terminalsDevice registration
MOBILE-ID / TRUSTED PALMPAY
Get started
Get started
Choose the relevant journey and Mobile-ID will align roles, access, integration and acceptance evidence.